{"id":2068,"date":"2026-09-08T04:42:48","date_gmt":"2026-09-08T08:42:48","guid":{"rendered":"https:\/\/www.imrtrading.com\/?page_id=2068"},"modified":"2026-09-08T04:42:48","modified_gmt":"2026-09-08T08:42:48","slug":"return-refund-policy","status":"publish","type":"page","link":"https:\/\/www.imrtrading.com\/ms\/return-refund-policy\/","title":{"rendered":"Return &#038; Refund Policy"},"content":{"rendered":"<p>Return Eligibility<\/p>\n<p>You may apply for return within **30 calendar days from the date you receive your goods**.<br \/>\nItems must be unused, undamaged and kept in original complete packaging.<\/p>\n<p>The following items are NOT eligible for free\u2011return:<br \/>\n\u2011Used, worn or artificially damaged goods<br \/>\n\u2011Custom\u2011made personalized products<br \/>\n\u2011Returns simply because you change your mind or size mismatch are accepted, but return shipping cost shall be covered<\/p>\n<p>Return Procedure<\/p>\n<p>1. Please contact our customer service by email with your order number and product photos to state your return reason.<br \/>\n2. After approval, we will provide you with return shipping address.<br \/>\n3. Buyer is responsible for sending items back and covering return shipping fees.<br \/>\n4. Once we receive and inspect the returned goods, we will process your refund.<\/p>\n<p>Refund Rules<\/p>\n<p>\u2011For defective, wrong\u2011item\u2011sent issues: you can choose replacement or full refund. Our side bears outbound shipping cost.<br \/>\n\u2011For buyer\u2011initiated returns (change\u2011of\u2011mind etc.): only product price will be refunded. Original outbound shipping fee and return shipping fee will not be refunded.<br \/>\n\u2011Refund will be issued within 3\u20117 business days after goods inspection. Actual arrival time depends on your payment provider.<\/p>\n<p>Rejection of Package<\/p>\n<p>If you refuse delivery of the package, round\u2011trip shipping charges will be subtracted from your refund amount.<\/p>\n<p>Time Limit<\/p>\n<p>Return requests submitted more than 30 days after delivery will not be accepted.<\/p>\n<p>Hubungi Kami<\/p>\n<p>Company: Shenzhen Zhongkong Huilian Technology Co., Ltd.<br \/>\nTelefon: +8613602696879<br \/>\nAddress: Room 101, No.57 Xinfengyuan, No.7 Zhongxin Road, Wanfeng Community, Xinqiao Sub\u2011district, Bao\u2019an District, Shenzhen, China<\/p>","protected":false},"excerpt":{"rendered":"<p>Return Eligibility You may apply for return within **30 calendar days from the date you receive your goods**. Items must be unused, undamaged and kept in original complete packaging. The following items are NOT eligible for free\u2011return: \u2011Used, worn or artificially damaged goods \u2011Custom\u2011made personalized products \u2011Returns simply because you change your mind or size &hellip;<\/p>\n<p class=\"read-more\"> <a class=\"\" href=\"https:\/\/www.imrtrading.com\/ms\/return-refund-policy\/\"> <span class=\"screen-reader-text\">Return &#038; Refund Policy<\/span> Read More \u00bb<\/a><\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"default","ast-global-header-display":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"default","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","footnotes":""},"class_list":["post-2068","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/www.imrtrading.com\/ms\/wp-json\/wp\/v2\/pages\/2068","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.imrtrading.com\/ms\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.imrtrading.com\/ms\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.imrtrading.com\/ms\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.imrtrading.com\/ms\/wp-json\/wp\/v2\/comments?post=2068"}],"version-history":[{"count":1,"href":"https:\/\/www.imrtrading.com\/ms\/wp-json\/wp\/v2\/pages\/2068\/revisions"}],"predecessor-version":[{"id":2069,"href":"https:\/\/www.imrtrading.com\/ms\/wp-json\/wp\/v2\/pages\/2068\/revisions\/2069"}],"wp:attachment":[{"href":"https:\/\/www.imrtrading.com\/ms\/wp-json\/wp\/v2\/media?parent=2068"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}